Author(s): Mark Quaye Affum

Abstract: This study sought to examine the effectiveness of Information Technology in warehouse management using the Electricity Company of Ghana, Takoradi as a case study. A structured questionnaire was used to collect primary data from the respondents from ECG in Takoradi. Public procurement and supply chain officers and other staffs from various departments were employed for the study. The data collected were analyzed by using percentages, relative importance index, mean score and median. The findings revealed lack of technology is a key challenge of stock control in organization productivity in Electricity Company of Ghana at Takoradi. The organization does not have adequate inventory control measures in place. Training of staffs at the organization helped them to comply with the rules and regulations for stock control. The organization has adequate warehouse space to hold additional stock. The organization has stock control systems available. However, performance contracts are impediments to works. Also, internal and external controls are rarely monitored. It is therefore recommended that there should be proper distribution planning to enhance organizational productivity in the state corporations, especially ECG. The public organizations should have internal assessment when planning. The distribution planning should ensure timely delivery. The organization should ensure that the participatory planning is adequate. The study proposes the need for investigating on appropriate ways to increase formalization of information technology adoption in order to enhance adoption of modern technologies in inventory management as a tool to boost performance. The study concludes that Electricity Company of Ghana should invest more in modern technologies for example enterprise resource planning (ERP) systems in order to achieve system integration, minimize communication costs, enhance efficiency and increase sharing of information which will eventually lead to improved performance.

DOI: 10.33545/27076636.2022.v3.i1a.39

Pages: 46-55 | Views: 584 | Downloads: 329

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